Delivery, pickup & support

Plan delivery and pickup before your order is finalized.

Clear customer expectations help the right machine arrive on the right path. Standard routes, pickup, special delivery, support, and manufacturer terms are reviewed in context of the order.

Standard delivery

Eligible HAHA standard orders in the contiguous United States use the defined curbside freight route after order review. Fulfillment and timing are confirmed after order review. Liftgate needs must be disclosed during order review.

Mesa pickup

Mesa pickup is appointment-only. Pickup readiness and timing are confirmed after order review. Valid identification and order confirmation are required; warehouse staff are not authorized to load customer vehicles.

Warranty & support

Eligible HAHA coolers and freezers include a 12-month manufacturer hardware warranty beginning 10 days after shipment, with manufacturer-provided replacement parts and remote support subject to terms and exclusions.

Special requirements

White-glove, weekend, expedited, multi-destination, restricted-access, installation-dependent, Alaska/Hawaii, and other nonstandard circumstances use a quote-led review. Fulfillment and timing are confirmed after order review.

Order planning

Have a delivery requirement that needs a closer look?

Use the quote path so the equipment, location, timing, access, contact, payment or funding, and fulfillment details can be confirmed after order review.

Request a delivery review