HAHA delivery policy

Review delivery or pickup before your order is finalized.

Equipment price and eligible fulfillment charges are shown separately. Fulfillment, pickup readiness, and timing are confirmed after order review.

Resources/Shipping, delivery & pickup

Standard Shipping — Manufacturer Freight

Eligible contiguous-U.S. orders

Equipment price excludes fulfillment charges. For an eligible order delivered to one address in the contiguous United States, Standard Shipping is $200 per machine for Mini 360, Plus 440, Pro 542, Freezer 550, Max 620, Max 620S, and Max 660, and $300 per Ultra 1200 machine.

Manufacturer Freight is curbside only and does not include inside placement, stairs, elevators, unpacking, setup, installation, debris removal, network activation, training, or white-glove service. Fulfillment and timing are confirmed after order review.

Express Shipping — Priority Freight

Fastest possible freight option

For an eligible contiguous-U.S. order, Express Shipping is $400 per machine for Mini 360, Plus 440, Pro 542, Freezer 550, Max 620, Max 620S, and Max 660, and $550 per Ultra 1200 machine.

Priority Freight is the fastest possible freight option. Fulfillment and timing are confirmed after order review. Any nonstandard delivery requirement remains subject to an approved order document or quote.

Arizona Local Delivery — curbside

$200 per active machine

For an eligible delivery address in Arizona, Local Delivery is $200 per active HAHA machine. It is curbside delivery only and is selected separately from the equipment price when available at checkout.

Local Delivery does not include white-glove setup, inside placement, stairs, unpacking, installation, network activation, or training. Fulfillment and timing are confirmed after order review.

Mesa Warehouse Pickup

$0 customer-selected pickup option

Customers may choose Mesa Warehouse Pickup for $0 even when the selected unit is not in Mesa. Selecting pickup does not mean equipment is ready or reserved. Pickup readiness and the appointment are confirmed after order review and manual allocation; no pickup date is promised. Pickup is appointment-only; valid identification and order confirmation are required.

The customer provides an appropriate vehicle or trailer, secures the equipment, and arranges necessary loading assistance. Warehouse staff are not authorized to load customer vehicles. A pickup-ready machine not collected within seven calendar days requires contact with AI Vend Solutions; a $1-per-day storage charge begins on the eighth calendar day unless another written arrangement is confirmed.

Unloading, acceptance & exceptions

Quote-led when the route is not standard.

During order review, the customer must confirm whether a loading dock, forklift, or other suitable unloading equipment is available. Where it is not, a liftgate must be selected and confirmed; the liftgate lowers a palletized unit to ground level and does not include inside placement, stairs, unpacking, setup, or installation.

Alaska, Hawaii, restricted access, special handling, after-hours, multiple-destination, or other nonstandard delivery needs require a custom quote and approved Draft Order or invoice before fulfillment is confirmed. Arizona White-Glove Delivery is separately priced and appointment-led.

Need a different route?

Start with a delivery review.

For special handling, multiple locations, partner delivery, white-glove, or any condition that needs confirmation, use the sales-assisted order path.

Request a delivery review